Question 1

What is your minimum order quantity (MOQ)?

Accepted Answer

We have NO minimum order quantity (MOQ). You can order any quantity that meets your business needs, from small sample orders to large bulk orders.

Question 2

Do you offer OEM/ODM custom manufacturing services?

Accepted Answer

Yes, we provide full OEM and ODM services. Our capabilities include custom logo printing, custom design development, material selection, packaging design, and complete product manufacturing.

Question 3

What certifications does your factory hold?

Accepted Answer

Our factory is ISO9001 certified for quality management. We also hold BCI (Better Cotton Initiative) and BSCI (Business Social Compliance Initiative) certifications.

Question 4

What sports socks categories do you offer?

Accepted Answer

We offer 20+ categories of sports socks including: Football socks, Basketball socks, Yoga socks, Compression socks, Hiking socks, Cycling socks, Ski socks, Running socks, Tennis socks, Golf socks, and more.

Question 5

How long is your production lead time?

Accepted Answer

Standard production lead time is 15-25 days depending on order quantity and complexity. For sample orders, we can deliver within 7-10 days.

Question 6

Can you ship internationally?

Accepted Answer

Yes, we offer global shipping. We provide various shipping terms including FOB, CIF, DDP, and DAP.

Question 7

Do you have stock available for immediate shipment?

Accepted Answer

Yes, we maintain a large warehouse with sufficient inventory for common styles and sizes. Stock orders can typically ship within 3-5 business days.

Question 8

What payment terms do you accept?

Accepted Answer

We accept various payment methods including T/T (Telegraphic Transfer), L/C (Letter of Credit), PayPal, and Western Union.

Question 9

How do you ensure product quality?

Accepted Answer

Quality assurance is our top priority. We have implemented ISO9001 quality management system and conduct multi-stage inspections.

Question 10

Can I get samples before placing bulk order?

Accepted Answer

Yes, we encourage sample orders. Sample fees are refundable upon bulk order placement. We typically deliver samples within 7-10 days via express shipping.

Question 11

What is your factory size and production capacity?

Accepted Answer

Our factory spans 5000+ square meters with a complete production line. We can produce over 500,000 pairs of socks monthly.

Question 12

Do you work with sports teams and organizations?

Accepted Answer

Absolutely. We have extensive experience supplying custom sports socks to sports teams, clubs, schools, and organizations worldwide.

Join our social media platforms for the latest updates

WA: +86 153 5612 6305

cindy@mojoysports.com

Room E1602-2, Building E, No. 1378 West Wenyi Road, Cangqian Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province, P.R.China

CONTACT US